Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United Kingdom only. We are unable to ship internationally at this time.

Dispatch

Orders are processed and dispatched within 1–2 business days of being placed. Orders placed on weekends or bank holidays are dispatched the next available business day.

Delivery costs

 

All orders are dispatched on a tracked service. You'll receive your tracking number by email once your order has been dispatched.

Items shipped direct from the brand

Some of our sets, such as our Seven Potions men’s grooming sets and The BAZ Body Gift Set, are sent directly by the brand. They arrive in a separate parcel with their own tracking, usually within 1–4 working days. Standard delivery on these sets is free.

If your order includes one of these sets as well as items we send ourselves, you’ll receive two parcels. Your whole order counts towards our £50 free-delivery threshold, so adding a set can unlock free delivery on the rest of your order too.

A note on delivery times from Northern Ireland

We dispatch from Northern Ireland. Orders containing fragrances must travel via Royal Mail surface mail routing rather than airmail, as fragrances are classified as flammable liquids under Royal Mail's dangerous goods policy. This means fragrance orders to mainland UK addresses may take slightly longer — please allow up to 5 working days. Skincare and body care products are not subject to this restriction.

Fragrance shipping

We are unable to ship fragrances internationally or via any airmail service. This is a Royal Mail carrier restriction that applies to all flammable goods.

Tracking your order

You'll receive a tracking number by email once your order has been dispatched. You can track your delivery at royalmail.com.

Something gone wrong?

If your order hasn't arrived within 7 working days of dispatch, or arrives damaged, please contact us at shopify@luxuryessentialsboutique.co.uk and we'll make it right.